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Use of modern technologies in the optimalization of warehouse processes.
 
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Katedra Marketingu i Przedsiębiorczości, Uniwersytet Bielsko - Bialski, Polska
 
 
Submission date: 2026-02-06
 
 
Final revision date: 2026-04-08
 
 
Acceptance date: 2026-04-10
 
 
Publication date: 2025-12-22
 
 
Corresponding author
Agnieszka Gustof   

Katedra Marketingu i Przedsiębiorczości, Uniwersytet Bielsko - Bialski, Willowa 2, Bielsko - Biała, Polska
 
 
Organizacja i Zarządzanie 2025;92:161-178
 
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ABSTRACT
This article, incorporating a case study, analyses the evolution of warehouse processes toward modernization, focusing on the practical aspects of implementing innovation within a demanding industrial environment. The primary objective and research problem of this study is to assess the potential of modern IT and automated technologies to optimize processes and enhance warehouse operational efficiency. The study examines an enterprise’s adaptability, defined as the speed at which solutions improving warehouse structure are implemented. The modernization of existing systems plays a critical role in the implementation of advanced warehouse management methods. The study explores the application of technologies ranging from RFID (Radio Frequency Identification) units to complex WMS (Warehouse Management System) class systems. A major challenge for today’s industrial sector is the ability to integrate AI and machine learning with the still-essential element of human labour. Such digital transformation is becoming a tangible form of competitive advantage, while unpredictable times force management to take a decisive stance, which translates into increased organizational endurance. Modern warehousing is the key to achieving both operational and optimization excellence. This study also highlights the opportunity to integrate AI with personnel through “pick-by” systems, while identifying the lack of rapid adaptability as a primary implementation barrier. Executing modern solutions is difficult and costly from an organizational perspective, as it requires full commitment from management and the continuous improvement of infrastructure and resources. Furthermore, the necessity of tailoring technology to the business profile, product range, and contractors is emphasized. In conclusion, achieving the operational optimum through AI is feasible, provided it proceeds gradually and prudently.
ISSN:0239-9415
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