The paper presents the main decision-making problems faced by companies in the management of logistics processes. The object of analysis is extended supply chains composed of many cells. The multitude and complexity of the challenges undertaken in the context of planning and implementation of logistics processes in these supply chains, creates the need for IT support of activities in this area. Consequently, the next part of article presents the requirements for IT systems dedicated to support supply chain management. The author has also made an analysis of market offers in this area. In last part of the article, the author describes problems connected with the necessity to consider the principles of corporate social responsibility in decision-making process in supply chains.