The article is based on interviews with 15 entrepreneurs. The study was conducted from December 2014 to February 2015. The studied entities did not operate on the market for more than 5 years. The methodology of the study was based on in-depth and semi-structured interviews. The companies operate in Warsaw or in its vicinity. The article will also analyze the startups' business models. Selected case studies will be presented to help answer the following questions: What is the role of the business model in achieving success? Which models guarantee an increase in market share?